Careers
We believe that CHWs have the power to transform health care in this country. Join us in this exciting work.
Vice President of People
We’re seeking an experienced People leader who has worked in healthcare startups, preferably with a remote workforce. You build automated, airtight, auditable systems rather than creating policies that live on a shelf. You find amazing talent by working backwards from the problem you are solving. You love to be hands-on building one day and immersed in strategic discussions with executive leadership the next.
VP of Customer Enablement
We are seeking a Vice President of Customer Enablement to lead our customer partnerships and drive successful implementation of Community Health Worker programs at enterprise scale. You’ll guide partners from strategic planning through execution, own the customer relationship, and lead a growing team focused on KPI optimization, retention, and delight. We’re looking for a seasoned healthcare operator with 10+ years of experience, strong B2B customer-facing chops, and deep knowledge of value-based care and Medicare/Medicaid financing.
Director of Community Health Worker Services (Pittsburgh, PA)
We are seeking an experienced, strategic leader with a background in community health, social work, or case management to oversee our Community Health Worker programs. This role is offered through a partnership between Highmark Health and IMPaCT Care, with the selected candidate directly employed by IMPaCT Care.
Manager of Community Health Worker Services (Pittsburgh, PA)
We are seeking an energetic, organized leader with community engagement and social work or case management experience to manage a team of Community Health Workers serving hundreds of clients annually. This role is offered through a partnership between Highmark Health and IMPaCT Care, with the selected candidate directly employed by IMPaCT Care.
Director of Clinical Strategy
We are seeking a Director of Clinical Strategy who is equal parts visionary and operator — someone who has spent years building and running clinical or care management programs and is now ready to channel that expertise into transforming how organizations deliver care at scale. In this role, you’ll serve as the primary architect for our customers’ Community Health Worker programs, translating complex strategic goals into actionable workflows, staffing models, and measurable outcomes. You’ll lead senior-level relationships, drive difficult decisions, and coordinate across internal teams to bring it all to life. If you’re a systems thinker who thrives in ambiguity, leads with credibility, and is deeply committed to health equity, this role was built for you. This is a remote role with travel 8–10 times per year.
Customer Success Manager
We are seeking a Customer Success Manager who thrives at the intersection of healthcare and technology — someone who brings equal parts strategic thinking and operational rigor to every client relationship. In this role, you’ll own the success of 10–15 healthcare organizations across the country, guiding them through complex CHW program launches and ensuring they get maximum value from our platform. If you’re a natural relationship-builder with a passion for project execution, a knack for clear communication, and a genuine belief in health equity, we’d love to hear from you. This is a fully remote role.
Community Health Worker
We are seeking caring individuals who are always looking out for others. At IMPaCT, we employ people with this natural gift as full-time Community Health Workers (CHWs) to support patients in reaching their health goals.